Recent Posts

Water Damage at a Local School

11/29/2022 (Permalink)

SERVPRO of Kennett Square/Oxford took on a water damage challenge after receiving the call to assist a local school with their ceiling water damage.  A leaking pipe had caused the need for substantial demolition and water restoration services at this educational facility.  Due to our immediate response, the faculty and students were not disrupted during this project as we worked to restore the affected area to preloss conditions.

Our water restoration team removed the wet plaster above the staircase and began the water removal process.  Our dehumidifier and air movers also helped to prevent any further water damage, even those droplets that can hide in the corners of a structure.  This specialized equipment was placed in the space for three full days in order to help ensure that the building was fully dry.  This process also helped to eliminate the risk of mold growth in the affected area.  Once the space was fully dry, we applied our plant-based cleaning solution to the ceiling and left the school to resume its operations “Like it never even happened.”

SERVPRO of Kennett Square/Oxford provides emergency water and fire damage services to educational institutions and other commercial facilities in the local area.  Our team is proud to leave our clients with service that surpasses what is expected, no matter the extent of the damage!

Preventing Soot and Smoke Damage this Upcoming Winter

11/16/2022 (Permalink)

As the temperature continues to drop, the risk of soot and smoke damage will rise due to faulty heating systems being used for the first time or not being properly inspected.  Puff backs often occur this time of year when a furnace is not working at its best, leading to puffs of soot traveling out of the furnace and throughout an entire home.  These soot chains often take the form of cobwebs in the corners of your home.  However, they are not as easily removed since doing so incorrectly can lead to further damage.

Many other forms of smoke and soot damage can occur due to issues with your fireplace, chimney or HVAC system.  Below, we outline some steps you can take in order to prevent a winter disaster in your own home.

  • Hire a certified professional to inspect and clean your chimney.  All chimney flues should have a cap in order to stop a potential chimney block where dirt collects drastically or smoke cannot escape.
  • Check your heaters and HVAC systems for signs of failure.
  • Clean your gas logs and fireplace regularly.  Ensure that the flue damper is not clogged with debris, and make sure that your logs are safely positioned to help prevent the risk of fire damage.
  • Check your boiler and furnace for signs of oil leaks.  A leak means that oil is not burning properly, which can then begin to slowly exit the burner and appear on the surfaces of your home as black soot.  Strange odors or noises can also mean that the oil in the system is building up, which can lead to a puff back.

Always look for damaged or loose components of the systems you use to heat your home. Should you suffer any type of fire damage, SERVPRO of Kennett Square/Oxford can help restore your home to preloss conditions.

Since soot is often not visible on a surface, our dry cleaning sponges allow our fire damage restoration professionals to discover where the soot has spread to.  These sponges are then used to remove all soot from the affected space.  We also provide advanced odor deodorization and removal techniques in addition to our duct cleaning process to help eliminate all signs of smoke and soot from the air and ensure that no particles will circulate through your HVAC system.

SERVPRO of Kennett Square/Oxford provides emergency fire damage services regarding any extent of fire, smoke or soot damage that your home or business may suffer.  Our team is always prepared for when disaster strikes!

Hurricane Ian Storm Damage Restoration

11/2/2022 (Permalink)

Hurricane season has been quite a rough one for those in Florida who are suffering from the aftermath of Hurricane Ian.  The hurricane was one of the most devastating storms the country has experienced this year.  Strengthening to a Category 4, the storm caused catastrophic damage throughout the entire Florida state and areas of the Carolinas.  With winds of over 150 miles per hour and floodwaters rising as high as 15 feet in Fort Myers, the area was left in shambles.

SERVPRO of Kennett Square/Oxford was one of many franchises that immediately traveled south in order to help those in need.  Our storm damage crews helped to restore what was lost in the areas of Cape Coral and Fort Myers, the most heavily impacted regions.

Our disaster recovery team often travels along the east coast to aid those who have experienced devastation from the effects of a natural disaster.  We have recently traveled to help additional states including Virginia after their massive flooding disaster and Texas after their own unique but devastating storm damage needs.  We strive to assist with water and storm damage recovery efforts wherever the need arises while taking pride in also providing relief to those in our local area.

Hidden Mold in Kennett Square

9/8/2022 (Permalink)

A mold contamination is often easy to spot, but it can also be hidden after factors such as prior water damage.  This mold was hidden behind the wall panels in a Kennett Square rental property.

Mold damage can form quite differently, but the mold remediation process remains almost the same in order to help fully destroy all signs of mold, including the spores in the air.  The process begins with building a containment or decontamination chamber which separates the mold-infested areas of a building from the rest of the property.  This will help to prevent mold spores from entering additional areas and therefore keep the contamination in one place during the removal process.

SERVPRO of Kennett Square/Oxford completed demolition services for the property, including removing the affected drywall and insulation.  Our air scrubbers and HEPA vacs collect and trap the mold spores in the space, and they typically run for one to three full days, based on the extent of the damage.  Once all signs of mold are removed, we thoroughly clean all areas with our anti-fungal and anti-microbial treatment in order to help fully provide a safe and healthy environment.  The containment area is then removed, leaving the property restored to preloss conditions.

SERVPRO of Kennett Square/Oxford provides mold remediation services for any extent of mold damage to your property.  Our initial assessment will provide a thorough inspection of the affected areas, and our team will help you through the entire process and any potential future issues.

Fire Damage Disrupts an Oxford Restaurant

8/26/2022 (Permalink)

Even a small fire can lead to a large inconvenience when it comes to your business and clients.  A local restaurant in Oxford recently suffered fire damage after a fan had electrically failed, causing the motor to heat up and the fan to melt.  Plastic soot had spread throughout the facility.  Plastic or synthetic soot is more difficult to remove than other forms of soot damage since the burned contents are oil-based and contain damaged content including plastic materials.

Some areas that were affected included the restaurant’s freshly painted walls and ceilings, the brand new floor and various content including dishes and cookware.  The Oxford business was fortunately already closed since the owners were away at the time, but an issue like this can often lead to substantial business interruption.

In order to completely remove the plastic soot, our fire restoration professionals needed to complete a heavier cleaning with a degreaser, rather than our typical soot sponges.  We also completed hood cleaning, demolition and odor deodorization services in addition to content cleaning and disposal of non-salvageable items.

SERVPRO of Kennett Square/Oxford performs services that encompass all aspects of fire, smoke and soot damage so that no damage is left behind.  We respond immediately in order to limit business interruption for your facility, and we can handle any size commercial loss!

Business Interruption Insurance: Do you Have it?

7/29/2022 (Permalink)

When an unexpected disaster occurs for your business, the physical damages can be just the beginning.  Fire and water damage to your facility can force your business to close for as long as weeks or even months.  SERVPRO of Kennett Square/Oxford understands that this is a heavy burden on your company and its success while not being able to actively continue business practices.

One way to help combat this serious financial threat to your business is to speak with your insurance provider about coverage for this particular matter.  Many insurance companies offer business interruption insurance, which will help to cover the costs that your business would otherwise accrue through your clients.  This is a separate form of insurance from your typical coverage of property damages.

Business interruption insurance can cover you in a variety of ways such as providing coverage for damaged merchandise that can no longer be sold, or for a temporary building where business can continue while your facility is being restored.  Payroll for your employees while your business is closed is another option.

This type of insurance can save you a lot of financial and stressful obligations down the road, but it is also important to discuss your coverage and what it will entail.  Consider certain factors in the event that your business may have to shut down.  Determine how long it would take your business to get back on track once reopen as well as how long it may take to find a temporary office space.  Most policies have a set length of time where coverage will be approved.

Business interruption insurance can substantially improve your situation in the event of fire, water or storm damage to your commercial property.  We recommend speaking with your insurance provider immediately to determine the right coverage for your business so that you are covered in case of an unforeseen disaster.

SERVPRO of Kennett Square/Oxford works with many insurance companies to help make the fire or water damage process run as smoothly as possible.  Our restoration professionals strive to make a devastating situation less overwhelming for our commercial clients so that you can focus on getting back on track for your business.

We Handle any Form of Water Damage!

7/19/2022 (Permalink)

Water damage can strike at any time for a multitude of reasons.  SERVPRO of Kennett Square/Oxford is proud to have the proper training, expertise and equipment in order to respond at a moment’s notice to any form of water or storm damage, no matter how large or small.

Several of the recent water losses that we assisted with included two that occurred after business hours.  Our franchise provides 24/7 emergency water damage services with a team of professionals that are always on standby just in case.  One home in Nottingham had suffered water damage in the basement over the July 4th holiday weekend.  Another home in West Grove had suffered the similar water damage during a previous weekend.  Both properties’ issues were resolved before the start of a new week.  We also completed water mitigation services for several other properties, including a commercial warehouse with a leaking roof and a home in Kennett Square with a minor pipe leak.

Each water damage event has its own unique situation. SERVPRO of Kennett Square/Oxford responds based on industry standards for what each project entails.  Our mitigation techniques, drying equipment, cleaning solutions and demolition services are performed as needed in order to help restore your property to preloss conditions.

Our Levels of Cleaning

7/1/2022 (Permalink)

SERVPRO of Kennett Square/Oxford specializes in cleaning services for a variety of needs in Southeastern PA.  These services include carpet and duct cleaning, biohazard cleanup and post construction cleaning.

During the cleaning process, we utilize several methods to help eliminate all potential signs of dirt, dust, and bacteria.  There are three cleaning levels:


Enough microorganisms are removed in order to maintain a clean and healthy environment.


99.9% of microorganisms are destroyed.  Harmful bacteria and viruses are removed using harsher chemicals.


All microorganisms are destroyed.  This is the highest level of cleaning and is used in hospitals and other commercial settings.

SERVPRO of Kennett Square/Oxford often assists commercial facilities immediately with their cleaning needs to minimize the damages and help keep those facilities running.  We offer hospital-grade and environmentally friendly cleaning solutions to help restore your property.  We also provide emergency response services for critical situations in order to help maintain a healthy and safe environment.

Media Blasting for Fire Damage

6/14/2022 (Permalink)

During the fire restoration process, our team at SERVPRO of Kennett Square/Oxford often uses a high impact technique to help recover a property.  This technique is referred to as media blasting and is often used to remove severe fire damage from the elements of a structure.   It is the process of using high pressure to force one abrasive material against another in order to remove the surface contaminate. 

This technique was recently used during the fire damage services performed for a Chadds Ford home.  Wood ashes had been left unattended in the stove, causing a fire that had affected the entire structure.  During the fire restoration process, we used garnet to forcibly help remove the damage in the affected areas.

Various types of media can be used to help remove fire damage including glass, dry ice, and baking soda.  SERVPRO of Kennett Square/Oxford uses this technique in cases of severe fire damage as a necessary step in restoring a property “Like it never even happened.”

Water Damage at a Kennett Square Food Bank

5/19/2022 (Permalink)

SERVPRO of Kennett Square/Oxford recently visited the Kennett Area Community Service (KACS) Food Cupboard for water restoration services.  Water began to come up through the floor in the area where the food for the community was stored for those in need.

Our water restoration team responded immediately to the call and quickly began to remove the water damaged floor of the space.  We also placed our advanced drying equipment in the affected areas.  In order to fully dry the structure and prevent further water damage, our air mover and dehumidifier were left to continuously help eliminate all signs of water for three full days.  This is a standard and critical step in the water restoration process.

Once this was complete and the property was restored, the Food Cupboard was left to continue their paramount efforts for our local community.  Our team was happy to be able to restore this organization quickly and efficiently in order to help keep those efforts running smoothly for the Kennett Square area.

SERVPRO of Kennett Square/Oxford is proud to assist our local businesses and non-profits with their everyday disasters and commercial cleaning needs.  Our team provides services for fire and water damage, mold remediation, post construction cleaning, biohazard, vandalism, and more!  We are proud to offer 24/7 emergency services for our local community when it is needed the most.