Kennett Square Residential Water Loss

2/7/2018 (Permalink)

Ice that formed as a result of water flooding the garage

Selling your home can be an incredibly stressful time for anyone, but imagine getting a call from your realtor, while you are away on a business trip, telling you there is water pouring out from under the garage doors.  This was the reality for one of our recent customers in the Kennett Square area.  The current owner was just weeks away from settlement on the sale of their home when they left town. 

Sadly during their trip most of the north east was caught in a severe cold snap that resulted in two broken pipes on their second floor.  A neighbor noticed ice forming on their garage door and coming out from the front door as well and contacted the realtor.  Upon arriving he found that most of the ceilings and walls on the first floor and basement had already collapsed.  There was also over a foot of standing water in the basement. 

SERVPRO of Kennett Square/ Oxford was called and we had an emergency crew out the same day to begin the process of drying out the structure and removing the damaged materials.  We will now begin the process of rebuilding the interior of the home.  The sale of the home will still be going through, and the new owners will have a clean and beautiful new interior.