During the installation of a new dishwasher, we discovered black mold. The dishwasher had been leaking without our knowledge. In a panic, we called SERVPRO and they were out to our house in less than an hour. They almost immediately began removing the mold. They were professional, answered all our questions and concerns. They quickly and efficiently removed the mold. Due to the mold issue, we lost a few cabinets and some of our floor. After receiving estimates from a few contractors, we hired SERVPRO to complete the rebuild of our kitchen. During the estimate, the construction manager offered ideas and suggestions for the rebuild. He was patient and answered all our questions. He then provided a fair estimate in a very timely manner.

Our rebuild is now complete and I am beyond impressed with the work. Our kitchen looks amazing, the work is high quality and I would highly recommend them to anyone. We will definitely be using SERVPRO for any future remodeling needs.
It has been a great experience (minus the mold/water damage) from day one. Every single employee we have interacted with has been helpful and friendly.

SERVPRO of Kennett Square/Oxford has been a regular sponsor of the Parkesburg Action Committee Final Friday event.  SERVPRO does an amazing job with their professionalism, knowledge and commitment to their local community.  Cliff and Brian have cleaned up some horrific places and have out of their way to be in communities that have been devastated by weather and other natural disasters.  I highly recommend them; especially because of their above and beyond commitment to those persons and organizations in their time of need.

We first met the SERVPRO team in August 2020. During the pandemic, we had a leak that damaged our floors. The crew came out and handled everything beautifully! We were so pleased that we inquired about them doing additional work in our home. Did you know SERVPRO does home renovations? They completely gutted and remodeled 2 bathrooms, replaced our floors on the main floor and second floor in our home! They gave us a timeline from start to finish and stuck with it! Our projects were completed on time and on budget! The entire process was seamless. From start to finish Joe, Jesse, Carlos, Randy, Bill and everyone else were fantastic. The crew in our home were the most polite and respectful group of individuals. They treated us, our pets and our home as if it were their own! They are the BEST!!!

We cannot say enough about your entire team! The work that has been done, the care they have taken in our home and the genuine kindness from each and every one of them! I have said it before and I will say it again…. TOP NOTCH!

We know our home presents challenges… it is very unique. Every time your guys were met with one of those challenges they never showed any frustration to us. I’m sure they felt it…. But never did we know about it! They just handled it!

These guys have essentially remodeled nearly our entire home in the last year. Every single one of you should be very proud to be a part of such a positive team!

From the start of our first meeting with Joe when we hammered our CRAZY list of projects at him ( which he handled graciously)… to right now with you reaching out at completion. Thank you all so very much!

Highly recommend SERVPRO of Avondale. We had a cracked pipe in the laundry room. They removed concrete, fixed & replaced the pipe, put new concrete, replaced drywall and molding, repainted the room, removed & replaced flooring, and removed & returned appliances.

Randy and Carlos were AWESOME! Thank you!

We had a very bad skunk odor in our home that was making our lives miserable. SERVPRO of Kennett Square/Oxford came out and removed the odor and we are very happy with the results. My focus in this review is with the two employees that were here over the two days. They could not have been more polite, friendly and professional. They explained every aspect of the job and were knowledgeable in answering all of our questions. It was a pleasure having them here.

Each time that we have had a flood, you have been so amazingly kind, competent and skilled. Within one hour, Kathleen was here, assessed the issues and got her team straight to work. Your team goes above and beyond in every single one of their interactions with clients. Communication is constant and timely, and each of your crew is professional, polite and frankly, a pleasure to have in my home. SERVPRO is the only company that I will ever use.

Thank you again for your excellent customer service!   Donovan and David were amazing!  They went above and beyond to help me solve a problem.  They are the neatest people I have ever had in my home! So restful of floors, walls etc.  I have always been impressed by your company but this particular crew blew me out of the water!  Thank you again for always taking such great care of us!!

I would definitely use them again. They came out right away, very helpful work with my schedule!

The crews were very nice and professional. The exterior and interior look fabulous! I'm so excited to show it off and am completely floored by the results. These men deserve a raise.

The service was great! Efficient, professional and left everything very neat. James and Shawn were great!!

The team was timely in their response. They showed up and took care of everything.

SERVPRO came out very quickly. Maria was very responsive. They checked with us every step of the way and the work was done very quickly. They were clean and neat. We’re very happy with the work they did.

Professional, quality service by Donovan and Shawn! Thanks!

Donovan and Ramir were terrific. Donovan was very informative.

Occasionally, SERVPRO needs the assistance of an architect for restoration work. Having worked through several projects with them, I can tell you that their mindset is always in the right place - quality work done right the first time!